Quick answers about shopping, payment and shipping at Thorakao.
Shopping
Choose a product, add it to cart, then checkout. Thorakao may confirm by phone.
Phí giao hàng theo khu vực. Đơn từ 200.000 ₫ được miễn phí vận chuyển.
Nationwide: HCMC 1–2 business days; other regions about 2–5 business days.
You get an order number on the thank-you page. Staff may call to confirm before shipping.
Payment and orders
Cash on delivery (COD). Inspect the goods before paying the courier.
Open Track order, enter the order number and phone. Or call the hotline.
Call the hotline as soon as possible. Delivered orders can be returned within 7 days if unused with seals intact.
Keep the product and contact us via hotline, Zalo, or the website form.
