Shipping policy
Thorakao ships nationwide. Ho Chi Minh City usually takes 1–2 business days; other provinces about 2–5 days.
- Free shipping on orders from 200.000 ₫.
- Shipping below this amount is calculated by region at checkout.
- Staff may call to confirm before shipping.
Payment
Cash on delivery (COD) is supported. Check the product before paying the courier.
Returns
Return within 7 days if the seal is intact and unused. Contact us immediately for wrong, damaged, or missing items.
- Keep packaging and invoice (if any) when returning.
- Opened or used products cannot be returned except for manufacturer defects.
Privacy
Name, phone and address are used only to fulfill orders and support. Thorakao does not sell your data.
